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First-Aid Refresher Training

Seconds count when an injury or illness occurs on the job. Use the information in this session to train employees on how to handle medical emergencies when they are the first or only person on the scene.

Instruct employees to take the following steps when injuries happen. Appropriate initial care can go a long way toward recovery. Here's what to do for:


  • Call 911 for heavy bleeding.
  • Wear gloves from the first-aid kit.
  • Cover the wound with a sterile bandage from the first-aid kit.
  • Apply direct pressure.

Suspected heart attack:

  • Call 911.
  • Keep the person calm.
  • Loosen tight clothing.
  • Check for heart medication.
  • Keep the victim still.
  • Don't give stimulants.

Eye injuries:

  • Chemical splashes: Flush with water for 15 minutes. Cover affected eye(s) with clean cloth. Get medical attention.
  • Particles in the eye: Flush with water until object comes out. If it won't come out, cover the eye, and get medical attention. Don't rub the eye.
  • Blow to the eye: Apply cold compresses for 15 minutes. Seek medical attention.
  • Cuts near the eye: Bandage loosely, and get medical attention.
  • Penetrating objects: Don't remove, move, or apply pressure. Immobilize the object, bandage the other eye, and seek immediate medical attention.


  • First- and second-degree burns: Treat with cold running water for pain relief. Cover burned area with moist, sterile dressing. Don't break blisters on second-degree burns.
  • Third-degree burns: Call 911, and keep victim comfortable until help arrives.

Chemical exposure:

  • Eyes: Flush with water for 15 minutes, cover with clean cloth, and get medical attention.
  • Skin: Flush with water for 15 minutes, and get medical attention.
  • Inhalation: Move victim to fresh air. Administer CPR, if necessary.
  • Ingestion: Call 911, check SDS for first-aid information, and/or call local poison center.

Remind employees that this session provides a basic overview of first-aid techniques and priorities. It is not the same as a first-aid and CPR certification course. A certification course is much more detailed and offers the opportunity to practice first-aid and CPR skills as well as providing hours of classroom training.

Encourage your employees to take a course and get certified. Taking a certification course will give them the full knowledge and confidence they need to use first-aid skills on the job, at home, and elsewhere in the community.

Why It Matters

  • When a serious injury occurs in your workplace, your employees have to think and act quickly. Medical assistance may be only minutes away, but sometimes seconds count.
  • What your workers do in those first few seconds and minutes can make the difference between life and death. Quick, calm, and correct action can make all the difference.
  • That's why knowledge of basic first aid is so important.